Got Questions? We’ve Got You.

We know delegating parts of your business can feel like a big step, and you deserve clarity every step of the way. This FAQ page was designed to answer the most common questions about our services, process, and how we support you. If you don’t find what you’re looking for, we’re just a message away.

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Revella Virtual Assistant

Virtual Assistance

  • We take time to understand your business needs, goals, and preferences before assigning a Virtual Assistant. Every assistant is carefully vetted and trained to align with your unique needs and ensure a seamless fit for your workflow.

  • Yes. We offer multi-support solutions. Whether you need help with operations, admin, or communications, we’ll create a support plan that’s flexible and effective to cover it all. 

  • We make communication simple and seamless. You can stay in touch via email, Slack, WhatsApp, or any platform you prefer.

  • Yes! Our Virtual Assistant support starts at a minimum of 40 hours per month. We offer flexible packages beyond that, so whether you need just the essentials or full-time help, we’ll recommend a plan that fits your pace and budget.

  • No! We handle onboarding and ensure your assistant is briefed on your systems and processes. If there’s anything unique to your business, we’ll support the transition to keep things smooth and efficient.

  • Absolutely. Your satisfaction matters. If for any reason the match isn’t working, we’ll reassign a better fit quickly and smoothly — no stress on your end.

  • Simply fill out our “Get Started” form. and we’ll schedule a quick discovery call to learn more about your needs. From there, we’ll build your support plan and assign your ideal Virtual Assistant.

Social Media Management

Social Media Management

  • Our service includes content creation, caption writing, post scheduling, hashtag strategy, engagement support, and performance tracking tailored to your brand.

  • We manage Instagram, Facebook, and TikTok, depending on your business goals and audience.

  • We write custom captions and optimize the content you provide. Clients usually share specific media files—such as photos or videos they’d like featured—and we use those to create engaging content. Alongside that, we also design graphics and create pre-made, reusable templates tailored to your brand for ongoing use.

  • Absolutely. You'll have access to a shared drive where you can review and approve all captions and post drafts before anything is published.

  • We begin with a detailed onboarding session to understand your brand tone, values, and messaging. All captions and strategies are aligned to reflect your unique voice.

  • We offer both. Depending on your selected package, we can respond to comments and DMs, monitor interactions, and help foster consistent engagement with your audience.

  • Yes! Our service is designed to grow with your business. You can upgrade, downgrade, or modify services anytime with notice.

Website Design

Website Design

  • We primarily design on user-friendly platforms like Squarespace, GoDaddy, Showit, WordPress, or Wix, depending on your needs, functionality goals, and budget.

  • Yes! We offer e-commerce solutions for product-based businesses ready to sell online with ease. From simple shop pages to more robust stores — we’ve got you covered.

  • Absolutely. Every site we create is fully responsive, meaning it will look and function beautifully across all devices, desktop and mobile.

  • Yes, we build your website using curated content and images provided by you. However, we can offer guidance if needed.

  • Project timelines vary by complexity, but most sites take 2–6 weeks from start to launch. A clear timeline is shared at the beginning of each project.

  • Definitely. Our packages are tailored for startups and growing businesses that want to show up online with clarity — without breaking the bank.

  • Yes! We empower you with full access and offer a handoff guide or walkthrough video so you can make simple updates on your own confidently.